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en:controller:diagnostics [2024/03/14 04:14]
vasilisk 		en:controller:diagnostics [2024/03/14 04:31]
vasilisk [Writing a log to file]
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 The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[:en:controller:setup#battery|Battery]]** menu, your **Full charge** delta is sufficient to trigger a reset at full charge, or ensure that your battery min-max voltage is configured correctly.\\ The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[:en:controller:setup#battery|Battery]]** menu, your **Full charge** delta is sufficient to trigger a reset at full charge, or ensure that your battery min-max voltage is configured correctly.\\
 Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\ Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\
-It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset. +It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset.\\
  
 +===== Writing a log to file =====
 +In the **Controller **  > **Logger**  menu section, you can enable and configure the data logging during the operation of the Controller. Full documentation about logger [[en:controller:setup#logger|here]].\\
 +For this you will need microSD card or bluetooth dongle with app.
 +  - Insert microSD into display OR run app and connect to controller.
 +  - Go to **Controller **  > **Logger** and select **Start logging** = **On**. 
 +  - By default logging will be started when bike moves.\\
 +  - Reproduce problem or make full power acceleration to the top speed.
 +  - Stop vehicle.
 +  - Go to **Controller **  > **Logger** and select **Stop logging** = **On**. 
 +  - (Optionally) Repeat writing more logs if problem did not occur. Go to step 2.
 +  - Copy files from microSD card or files from phone and send all NClogX.csv to support.
 +\\
 +Note: Log rates faster than 10ms (e.g., 1ms and less) may result in gaps in logger data due to the limits of the CAN bus speed. You can select 'Mode = Max rate' to attempt recording at the maximum possible data rate.