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en:controller:diagnostics [2024/03/14 04:14] vasilisk |
en:controller:diagnostics [2024/03/14 04:33] vasilisk [Writing a log to file] |
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The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[: | The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[: | ||
Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\ | Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\ | ||
- | It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset. | + | It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset.\\ |
+ | ===== Writing a log to file ===== | ||
+ | In the **Controller ** > **Logger** | ||
+ | For this you will need microSD card or bluetooth dongle with app. | ||
+ | - Navigate to **Controller** > **Logger** and select **Start logging = On**. | ||
+ | - Logging will start automatically when the bike is in motion by default. | ||
+ | - Reproduce the problem or perform a full-power acceleration to reach the top speed. | ||
+ | - Stop the vehicle. | ||
+ | - Go to **Controller** > **Logger** and select **Stop logging = On**. | ||
+ | - (Optionally) If the problem did not occur, repeat the process to write additional logs. Return to step 2. | ||
+ | - Copy the files from the microSD card or from the phone and send all NClogX.csv files to support. | ||
+ | \\ | ||
+ | Note: Log rates faster than 10ms (e.g., 1ms and less) may result in gaps in logger data due to the limits of the CAN bus speed. You can select 'Mode = Max rate' to attempt recording at the maximum possible data rate. |