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en:controller:diagnostics [2024/03/14 04:14]
vasilisk 		en:controller:diagnostics [2024/03/14 04:33] (current)
vasilisk [Writing a log to file]
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 The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[:en:controller:setup#battery|Battery]]** menu, your **Full charge** delta is sufficient to trigger a reset at full charge, or ensure that your battery min-max voltage is configured correctly.\\ The display calculates the remaining battery capacity based on Wh consumption from the controller(s). If your statistics do not reset at full battery charge, check that in the Controller-**[[:en:controller:setup#battery|Battery]]** menu, your **Full charge** delta is sufficient to trigger a reset at full charge, or ensure that your battery min-max voltage is configured correctly.\\
 Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\ Reset calculated as: **Supply max** - **Full charge** = reset threshold.\\
-It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset. +It happens only when the controller turns on, and if the voltage is above the threshold, consumption will be reset.\\
  
 +===== Writing a log to file =====
 +In the **Controller **  > **Logger**  menu section, you can enable and configure the data logging during the operation of the Controller. Full documentation about logger [[en:controller:setup#logger|here]].\\
 +For this you will need microSD card or bluetooth dongle with app.
 +  - Navigate to **Controller** > **Logger** and select **Start logging = On**.
 +  - Logging will start automatically when the bike is in motion by default.
 +  - Reproduce the problem or perform a full-power acceleration to reach the top speed.
 +  - Stop the vehicle.
 +  - Go to **Controller** > **Logger** and select **Stop logging = On**.
 +  - (Optionally) If the problem did not occur, repeat the process to write additional logs. Return to step 2.
 +  - Copy the files from the microSD card or from the phone and send all NClogX.csv files to support.
 +\\
 +Note: Log rates faster than 10ms (e.g., 1ms and less) may result in gaps in logger data due to the limits of the CAN bus speed. You can select 'Mode = Max rate' to attempt recording at the maximum possible data rate.