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en:controller:diagnostics [2024/03/14 04:24]
vasilisk [Writing a log to file]
en:controller:diagnostics [2024/03/14 04:33] (current)
vasilisk [Writing a log to file]
Line 38: Line 38:
 ===== Writing a log to file ===== ===== Writing a log to file =====
 In the **Controller **  > **Logger**  menu section, you can enable and configure the data logging during the operation of the Controller. Full documentation about logger [[en:controller:setup#logger|here]].\\ In the **Controller **  > **Logger**  menu section, you can enable and configure the data logging during the operation of the Controller. Full documentation about logger [[en:controller:setup#logger|here]].\\
-For this you will need microSD card or bluetooth dongle with app.\\ +For this you will need microSD card or bluetooth dongle with app. 
-1) Insert microSD into display OR run app and connect to controller.\\ +  - Navigate to **Controller** > **Logger** and select **Start logging = On**. 
-2) Go to **Controller **  > **Logger** and select **Start logging** **On**. \\ +  - Logging will start automatically when the bike is in motion by default
-By default logging will be started when bike moves.\\ +  Reproduce the problem or perform a full-power acceleration to reach the top speed. 
-4) Reproduce problem or make full power acceleration to the top speed.\\ +  Stop the vehicle. 
-5) Stop vehicle.\\ +  Go to **Controller** > **Logger** and select **Stop logging = On**. 
-6) Go to **Controller **  > **Logger** and select **Stop logging** **On**. \\ +  (Optionally) If the problem did not occur, repeat the process to write additional logsReturn to step 2. 
-7) (Optionally) Repeat writing more logs if problem did not occur. Go to step 2.\\ +  Copy the files from the microSD card or from the phone and send all NClogX.csv files to support. 
-8) Copy files from microSD card or files from phone and send all NClogX.csv to support.\\ +\\ 
- +Note: Log rates faster than 10ms (e.g., 1ms and less) may result in gaps in logger data due to the limits of the CAN bus speed. You can select 'Mode = Max rate' to attempt recording at the maximum possible data rate.